Privacy Policy
Corey’s Farm is committed to protecting your privacy and handling your personal information responsibly, securely and transparently.
This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us or otherwise interact with Corey’s Farm.
Who we are
Corey’s Farm is a registered charity providing animal-assisted and nature-based wellbeing experiences for children, young people and families in Devon and Cornwall.
For the purposes of UK data protection law, Corey’s Farm is the data controller for personal information collected through this website.
Registered Charity No: 1195522
Company No: CE026453
If you have any questions about this Privacy Policy or how we use your personal information, you can contact us using the details provided on our Contact page.
Information we collect
The personal information we collect depends on how you interact with us.
When you contact us through our website, we may collect:
- Your name
- Your email address
- Your telephone number
- The information you choose to include in your message and any other information you voluntarily provide to us.
We may also receive information when you contact us by email, telephone, social media or through other methods.
Our website may collect limited technical information necessary for its operation and security, such as your IP address, browser type, device information and information about how the website is accessed.
How we use your information
We only use personal information where we have an appropriate reason and lawful basis for doing so.
Information submitted through our website may be used to:
- Respond to your enquiry
- Provide information you have requested
- Communicate with you about Corey’s Farm
- Manage requests relating to visits, volunteering, referrals, donations or support
- Maintain the security and operation of our website
- Meet our legal and regulatory responsibilities
- Protect the rights, safety and wellbeing of the people who engage with Corey’s Farm.
We will not use information submitted through a general enquiry for unrelated marketing purposes unless you have separately agreed to receive those communications.
Donations and donor information
When you make a donation through our website, we collect information needed to process and administer your donation. Our online donations are managed using GiveWP, a fundraising system integrated into our website.
Depending on the information requested during the donation process, this may include:
- Your name
- Your email address
- Your postal or billing address
- Your telephone number
- The amount and date of your donation
- Information about whether your donation is one-off or recurring
- Your communication preferences
- Gift Aid information, where applicable
- Any other information you choose to provide as part of your donation.
We use this information to process and record donations, provide confirmations or receipts, maintain appropriate financial and fundraising records, administer recurring donations where applicable, respond to donor enquiries and meet our legal, accounting and regulatory obligations.
Donation and donor records may be stored within our website’s fundraising system and made available to authorised members of the Corey’s Farm team where required for the administration of our fundraising activities. GiveWP provides donor-management and fundraising-reporting functionality as part of its donation platform.
Gift Aid
Where Gift Aid is available and you choose to make a Gift Aid declaration, we may collect and retain the information necessary to administer and claim Gift Aid and to comply with our obligations to HM Revenue & Customs.
This may include your name, home address, donation information and details of your Gift Aid declaration.
Communications with donors
Making a donation does not automatically mean that you will receive marketing communications from us.
Where we invite you to receive news, fundraising updates or other marketing communications, we will provide an appropriate choice and will use your information for those purposes only where we have a lawful basis to do so.
You can change your communication preferences or ask us to stop sending marketing communications at any time.
Our lawful bases for using your information
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may process your information because:
Consent — you have given us permission to use your information for a particular purpose.
Legitimate interests — it is necessary for the legitimate operation of Corey’s Farm and those interests do not override your rights and freedoms.
Legal obligation — we need to process information to comply with a legal or regulatory requirement.
Contract — processing is necessary in connection with a contract or steps you have asked us to take before entering into one.
Where we process special category information, we will only do so where an appropriate additional legal condition applies.
Children and young people
As a charity supporting children, young people and families, we recognise the particular importance of protecting information relating to children and young people.
We take additional care when collecting, using, storing and sharing this information and will only process it where there is an appropriate reason and lawful basis for doing so.
Our general website contact form should not be used to send unnecessary confidential, medical or other sensitive personal information about a child or young person.
If sensitive information is required as part of a referral or our work with a family, we will explain how that information should be provided and how it will be used.
Sharing your information
We do not sell your personal information.
We may share information with trusted organisations or service providers where this is necessary to operate our charity or website. This may include providers that support our website, email, IT systems, professional services or other administrative functions.
Where third parties process personal information on our behalf, we expect them to handle it securely and only for the purposes for which it has been provided.
We may also disclose personal information where required by law, to meet safeguarding responsibilities or where necessary to protect someone’s vital interests.
How long we keep your information
We only keep personal information for as long as it is reasonably necessary for the purpose for which it was collected, or where we are required to retain it for legal, regulatory, safeguarding or administrative reasons.
Different types of information may therefore be retained for different periods.
When personal information is no longer required, we will take appropriate steps to securely delete or dispose of it.
Keeping your information secure
We take reasonable organisational and technical measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
Access to personal information is limited to those who need it for an appropriate purpose.
While we take appropriate measures to protect information, no website or electronic transmission can be guaranteed to be completely secure.
Cookies and website analytics
Our website may use cookies and similar technologies to help it function correctly and, where applicable, understand how visitors use the website.
Cookies that are strictly necessary for the operation of the website may be used without consent. Where we use non-essential cookies, such as certain analytics or marketing technologies, we will request consent where required.
You can find further information about the cookies used by this website in our Cookie Policy or through the cookie settings available on the website.
Links to other websites
Our website may contain links to websites operated by other organisations.
Corey’s Farm is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy information provided by those organisations when you visit their websites.
Your data protection rights
Depending on the circumstances, UK data protection law gives you rights over your personal information. These can include the right to:
- Ask for a copy of the personal information we hold about you
- Ask us to correct information that is inaccurate or incomplete
- Ask us to delete your personal information in certain circumstances
- Ask us to restrict how your information is used
- Object to certain uses of your personal information
- Receive certain information in a portable format
- Withdraw consent where we rely on your consent to process information.
Not every right applies in every circumstance.
If you would like to exercise any of these rights, please contact us.
Making a complaint
If you have concerns about how Corey’s Farm has handled your personal information, please contact us first so that we have an opportunity to investigate and respond.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s independent regulator for data protection.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our activities, website or legal obligations.
The latest version will always be published on this page.
Last updated: August 2026
